FAQ

Q: What do the various FaxOut Notifications mean?
A: Submitted – your fax has reached the FaxFX System Temporary Failure – the destination number was engaged. The system will automatically retry to send the...
Tue, 23 Oct, 2018 at 11:02 AM
Q: What does FaxFX do?
A: FaxFX is an independent fax technology service provider offering services like Fax to Email, Email to Fax and Fax Archiving. For more information go to h...
Tue, 23 Oct, 2018 at 11:03 AM
Q: What file formats are supported by Email to Fax?
A:  Portable Document Format(.pdf) Graphics Interchange Format (Not animated)(.gif) Joint Photographic Experts Group(.jpg / .jpeg) Portable Network Graphics...
Tue, 23 Oct, 2018 at 11:03 AM
Q: What is archiving?
A: FaxFX provides every user with fax archiving. FaxFX saves a copy of every fax you send and receive for five years. Only faxes that were sent in the last ...
Tue, 23 Oct, 2018 at 11:04 AM
Q: Where can I find the terms and conditions?
A: Go to http://www.faxfx.net/terms-and-conditions
Tue, 23 Oct, 2018 at 11:05 AM
Q: Where do I get a reference number for a payment?
A: You can have a reference number generated for you by logging into your Fax to Email account and selecting Direct Deposit from the Buy Credits menu item. ...
Tue, 23 Oct, 2018 at 11:07 AM
Q: Why do my faxes fail when I send faxes from Incredimail?
A: Incredimail automatically attaches small animations to any emails that you send causing the system to fail as the FaxFX system cannot process animations....
Tue, 23 Oct, 2018 at 11:08 AM