FAQ

Q: Can I change the format that I receive faxes in?
A: Yes, you can change it by logging into your account and viewing the Receiving Options page. When logged into your FaxFX account at http://myaccount.faxf...
Tue, 23 Oct, 2018 at 9:21 AM
Q: Can I customize my fax number?
A: No, you cannot choose your own fax number.
Tue, 23 Oct, 2018 at 9:21 AM
Q: Can I delete faxes?
A: No, FaxFX archives all sent and received faxes for five years. Due to security reasons you cannot delete any faxes from your account.
Tue, 23 Oct, 2018 at 9:22 AM
Q: Can I disable the Read Receipt request?
A: No, Read Receipt requests cannot be disabled as it is used for logging purposes.
Tue, 23 Oct, 2018 at 9:23 AM
Q: Can I have more than one email address linked to my fax number?
A: Yes, the FaxFX system allows for multiple email addresses to be linked to a single Fax to Email number.
Tue, 23 Oct, 2018 at 9:25 AM
Q: Can I have more than one fax number linked to my email address?
A: No, each email address can only be linked to one Fax to Email number.
Tue, 23 Oct, 2018 at 9:26 AM
Q: Can I receive faxes on my MAC?
A: Yes, you can receive faxes on any operating system using any email client. The format of the received fax can be adjusted to suit your operating system.
Tue, 23 Oct, 2018 at 9:27 AM
Q: Can I send or receive internationally?
A: Yes, the FaxFX system enables you to send faxes to or receive faxes from other countries. Add the appropriate country dialing code when sending the fax. ...
Tue, 23 Oct, 2018 at 9:28 AM
Q: Can my account expire or get suspended?
A: When you have a FaxOut credits balance of zero and you do not receive any faxes for 90 days, your account will be suspended and your fax number will be r...
Tue, 23 Oct, 2018 at 9:29 AM
Q: How can I send a fax?
A: FaxFX provides you with two methods for sending faxes: **Please note: Email to Fax will always keep the highest image quality when sending the fax. Lar...
Tue, 23 Oct, 2018 at 9:31 AM